Terms & Conditions

Welcome to http://miraclescollection.com/ (“the Website”) the official website of Miracles Concept Sdn. Bhd. (“The Company”). Please read the following before you proceed to browse this Website.

This Website and its affiliates provide their services to you subject to the following terms and conditions. If you visit or shop at this Website, you shall be deemed to have accepted these terms and conditions stated as below. Please read the terms and conditions carefully.

1. 1. By browsing this Website, you agree with all the terms, conditions, and notices contained or referenced herein (the “terms and conditions”). If you do not agree to the terms and conditions, please do not browse this website.

      VARIATION

1. • We reserve the right to update or revise these terms and conditions at our discretion. Please review these terms regularly for any changes. Your continued use of this Website constitutes acceptance of any updates or revisions to these terms and conditions.

      TRADEMARK AND COPYRIGHTS

1. 1. The copyright in the Website and the content displayed on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, and digital downloads (collectively, “Materials”), is owned by Miracles Concept and is protected by intellectual property laws of Malaysia. You are strictly prohibited from copying, reproducing, modifying, downloading, translating, publishing, or distributing any Materials without prior written consent from us, except as expressly permitted by written notice.
   2. Miracles Concept does not assign any rights, either expressly or impliedly, to any individual or company. Additionally, we do not grant any express or implied rights to any person to use any Materials contained on this Website, including patents, copyrighted works, trademarks, or other subject matter protected by intellectual property laws of Malaysia.
   3. Trademarks, including but not limited to logos, are registered under Miracles Concept. These trademarks cannot be used by any person without our express written license and approval. Any licensed use and approval must comply with the specifications and directions set by us and the relevant laws of Malaysia.

      MEMBERSHIP/USER SUBSCRIPTION

1. 1. The Website may require users to register from time to time to access certain services and information. You may need to provide personal information to register as a user. By registering on the Website, you agree to all the terms and conditions stated herein.
   2. To ensure the confidentiality of subscriptions, Miracles Concept does not have access to user passwords. You are responsible for maintaining the security of your account, username, and any associated personal or financial details, and for restricting access to your computer and/or electronic devices.
   3. You agree to accept full responsibility for all information and data you provide to Miracles Concept. We reserve the right to remove or terminate user accounts at our sole discretion.

      TERMINATION OF USE

1. 1. Miracles Concept may suspend or terminate your access to all or part of the Website, with or without notice, and for any reason, including but not limited to breaches of these terms, at our sole discretion. Suspected illegal, fraudulent, or abusive activity may also be grounds for termination and could be reported to appropriate law enforcement authorities.
   2. Upon suspension or termination, your rights to use the Website will immediately cease, and we reserve the right to remove or delete any of your information, including account and login details.

      REFUND POLICY

1. 1. All services provided, including but not limited to energy consultations, personalized recommendations, and other related services, as well as all products purchased from our Website, such as fragrances and other goods, are strictly non-refundable under any circumstances.
   2. If you have any questions or require further clarification regarding our refund policy, please do not hesitate to contact us at (+6010-404 0423).

      ENGAGEMENT IN PERSONAL CAPACITY

1. • If you engage with any member of Miracles Concept’s administrative team, employees, consultants, or other personnel in their personal capacity, separate from their role with the company, please be aware that any services rendered in such cases are provided in their private capacity. The company will not be responsible or liable for any arrangements or agreements made between you and the individual, nor for any damages or issues that may arise from such personal engagements.

      INDEMNIFICATION

1. • In the event that you breach any of these terms and conditions, you agree to indemnify and hold harmless Miracles Concept, its directors, officers, employees, consultants, agents, and affiliates from any and all third-party claims, liabilities, damages, and costs (including but not limited to legal, accounting, and professional fees) arising from your use of the Website or your breach of these terms and conditions.

      DISCLAIMER RELATING TO FENG SHUI ADVICES, RECOMMENDATIONS OR CONSULTATION SERVICES

1. 1. The information and recommendations available on this Website or through any testimonials are provided based on our best knowledge and experience. Miracles Concept does not guarantee, assure, warrant, or make any claims regarding the absolute effectiveness of applying these recommendations.
   2. The adoption, application, and reliance on any information or recommendations are solely the responsibility of the user. Miracles Concept is not responsible or liable in any manner for any loss or damages resulting from following the information or recommendations provided.

      SEVERABILITY

1. • These Terms and Conditions are deemed severable. If any provision is found to be unenforceable or invalid, that provision will be enforced to the fullest extent permitted by applicable law. Such a determination will not affect the validity or enforceability of any other remaining provisions.

      ENTIRE AGREEMENT

1. • These Terms and Conditions, along with any incorporated or referenced documents, constitute the entire agreement between Miracles Concept and the user regarding the subject matter. They supersede any prior understandings or agreements, whether electronic, oral, or written, related to the subject matter. Any amendments or modifications to these terms must be made in writing or through updates provided by Miracles Concept in accordance with these Terms and Conditions.

      WAIVER

1. • If you breach these Terms and Conditions and Miracles Concept does not take immediate action, we still retain the right to exercise our rights and remedies in any future situations where you breach these Terms and Conditions.

      GOVERNING LAW

1. • This Agreement and its performance shall be governed by the laws of Malaysia. You consent to the exclusive jurisdiction of the courts and administrative tribunals located in Malaysia for any disputes arising out of or related to the use of the Website and these Terms and Conditions.

      TIME

1. • Time is of the essence in this Agreement.

      MISCELLANEOUS

1. • When you use any current or future services of this Website, or visit or purchase from any business affiliated with Miracles Concept, you will be subject to the applicable guidelines and conditions relevant to those services or businesses, whether or not included in these Terms and Conditions.

      COMPLAINTS

1. • Miracles Concept takes user complaints seriously. If you encounter any issues while browsing the Website, please contact us using the information provided to address and resolve the problem.

      CONTACT INFORMATION

• • If you have any questions or comments about these Terms of Service as stated above, you can contact us at:
    
    • Penang Office
      • 441-01-09, Pulau Tikus Plaza, Jalan Burmah,
        10350 Georgetown, Penang.

• • • Hotline Support:
      • +6014-317 6673